Privacy policy

Rhythm & Ride ("we", "us") respects your privacy and handles personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).

What we collect

Identity and contact data: name, email address, phone number, billing and delivery address
Order data: products purchased, order history, delivery details
Payment data: processed securely by our payment providers — we do not store full card numbers
Technical data: device, browser, IP address, and site usage collected via cookies and similar technologies

How we use it

To process and deliver your orders, arrange collection, and provide customer support
To manage returns, exchanges, warranties, and servicing
To send order updates, and — only with your consent — marketing communications (you can unsubscribe at any time)
To improve our store, products, and website experience
To meet legal and regulatory obligations

Who we share it with

We share personal data only as needed with service providers who help us run the store: Shopify (our e-commerce platform), payment processors, delivery and logistics partners, and analytics providers. Some of these providers are located outside Singapore; where data is transferred overseas, we ensure a comparable standard of protection as required under the PDPA. We do not sell your personal data.

Cookies

Our site uses cookies to keep your cart working, remember preferences, and understand site usage. You can manage cookies through your browser settings; disabling them may affect site functionality.

Retention and security

We retain personal data only as long as needed for the purposes above or as required by law, and we protect it with appropriate technical and organisational safeguards.

Your rights

You may request access to or correction of your personal data, or withdraw consent to its use, by contacting our Data Protection Officer at info@rhythmandride.sg. We will respond in accordance with the PDPA.

We may update this policy from time to time; the latest version will always be posted on this page.